We will not grant a refund or replace a product unless the product meets the following criteria:

• The product was misprinted
• The product was damaged prior to receiving your delivery
• The product does not match the fulfillment information

In the event that your product meets the preceding criteria, please Submit a Support Request within 30 days of delivery of the item.

In your request please include the following information:

• Order number
• Item description for product that is being refunded
• An attached photo of the issue

See our policies here.