We will not grant a refund or replace a product unless:

• The product was misprinted
• The product was damaged before receiving your delivery
• The product does not match the fulfillment information

If your product meets one or more of the preceding criteria, please Submit a Support Request within 30 days of delivery of the item. In your request, please include the following information:

• Order number
• Item description for the reported product
• An attached photo of the issue

See our policies here.